👋 Hello
My name is Rick Myers, and I am the Senior Director of Product, Customer Experience at
Akamai. Before we were acquired, I was the Vice President of Customer Support & Success at
Linode. I also serve on the Board of Directors and chair the Governance Committee at
Hopeworks. Before Linode, I worked at
Apple.
Professionally, I am interested in measurably improving customer experiences to increase customer acquisition, retention, and growth. In the past, I have built and grown customer support, customer success, trust & safety, and other customer-facing teams.
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🎬 Latest Movie Review
21 May 2025
I liked this more than I thought since I tend to not care for tech startup movies. Glenn Howerton was the main character here, but not for out-acting Jay Baruchel or Matt Johnson (who I’ve come to really like in everything I’ve seen of his), just because his huge overexaggeration (so I read) of Jim Balsillie was hilarious. I also knew way less of the RIM story than I thought and I’m now inclined to check out the book this was based on. A good pairing with Air (2023) to the twin movies list.
★★★½
See all 7 movie reviews →