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I'm Rick Myers, and I'm the Vice President of Customer Support & Success at Linode. I also serve on the Board of Directors at Hopeworks. Before Linode, I worked at Apple. You can follow me on Twitter, connect with me on LinkedIn, or send me an email.

This blog is about Customer Support, Customer Success, Trust & Safety, Community, Quality Assurance, training, leadership, and management. You can view all posts, view all categories, or subscribe via RSS.

This blog is written in Markdown, generated with Jekyll, and hosted at Linode.