Explicit Type

How Linode Built An Apple-Like Support Team - An Interview with TFiR

05 Mar 2020 | 1 minute

A few weeks ago, I had the pleasure of speaking with Swapnil Bhartiya at TFiR about how we do human-powered Support at Linode. We touched on Core Values, training, hiring, and the advantage of having no tiers and no handoffs - you can watch below.

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I'm Rick Myers, and I'm the Vice President of Customer Support & Success at Linode. You can follow me on Twitter, connect with me on LinkedIn, or send me an email.

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