🎙 Talks & Podcasts
- Mar 2023
Interview, TFiR, "Let's Talk"
Linode Wins People’s Choice Stevie Award for Favorite Customer Service
- Nov 2022
Interview, TFiR, "Let's Talk"
Customer Support is Crucial at Linode
- Jan 2021
Guest, The Customer Success Leader Podcast, Episode 24
Success Teams Align with the Customer, Not Sales w/ Richard Myers
- Jul 2020
Guest, The Customer Experience Podcast, Episode 86
Hiring for Soft Skills, Training for Tech Skills w/ Richard Myers
- Jun 2020
Guest, Elevate Podcast, Season 3, Episode 8
Rick Myers is Successful
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Feb 2020
Interview, TFiR, "Let's Talk"
How Linode Built An Apple-Like Support Team
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Nov 2019
Speaker, Elevate Summit, Sydney, AU
What is Customer Success, Anyway?
- Mar 2018
Speaker, Elevate Summit, Philadelphia, PA
How Building a Training Team Changed How We Do Support
- Aug 2017
Guest, Elevate Podcast, Season 1, Episode 9
Rick Myers Knows About Clouds
- Oct 2016
Speaker, Elevate Summit, Palm Springs, CA
When Crisis Strikes - Helping Your Support Team Survive and Thrive