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Why We Do All-Hands Support at Linode (And Why You Should Do It Too)

Since December 2020, Linode has been committed to All-Hands Support – a few days each year when everyone in the company connects with customers through doing Customer Support. Read Post

Why You Need A Support Training Team

Do you need a Training Team for your Support department? Yes, but not just for continuing education - expand the types of candidates who can succeed in your organization and make your team exponentially better for it. Read Post