Explicit Type

The 2019 Stevie Awards

03 Mar 2020 | 1 minute

This past weekend, a few of my colleagues and I went to Las Vegas to attend the Stevie Awards ceremony in Las Vegas, where we were up for awards for Customer Service Department of the Year in Computer Services and Customer Service Training or Coaching Program of the Year in Technology Industries. To be considered was a huge honor; last year, we won Bronze for Customer Service Department of the Year and won the for People’s Choice for Favorite Customer Service. Being considered for Customer Service Department of the Year, plus the new training program award was great validation of our Support Team’s hard work in 2019.

This year, we took Silver in both of the categories we were nominated in, which I am immensely proud of our Support Team for accomplishing. Congratulations, Linodians - you earned this!

P.S., if you’re interested, you can read more about our Year of Feedback and Feedback Model here.

A Few Linodians at the 2019 Stevie Awards

Stevie Awards

I'm Rick Myers, Senior Director of Customer Support at Akamai. Before we were acquired, I was the Vice President of Customer Support & Success at Linode. I also serve on the Board of Directors and chair the People Committee at Hopeworks. Before Linode, I worked at Apple. You can follow me on Twitter, connect with me on LinkedIn, or send me an email.

This blog is about Customer Support, Customer Success, Trust & Safety, Community, Quality Assurance, training, leadership, management, productivity, and whatever else I'm currently interested in. You can view all posts or subscribe via RSS.

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