Explicit Type

🗒 Posts

Subscribe via RSS →

• 16 May 2025: Embracing and Creating “Rookie Culture”
• 25 Mar 2023: Add a Call Task to OmniFocus Shortcut for macOS
• 07 Mar 2023: The 2022 Stevie Awards
• 01 Dec 2022: Birthday Present Reminders Shortcut for macOS
• 31 Aug 2022: Why We Do All-Hands Support at Linode (And Why You Should Do It Too)
• 27 Aug 2022: Screen Sharing Shortcut for macOS
• 22 Jun 2022: The 2021 Stevie Awards
• 10 Feb 2021: The 2020 Stevie Awards
• 22 Apr 2020: How the Linode Support Team Does Feedback
• 03 Mar 2020: The 2019 Stevie Awards
• 30 Oct 2019: 2019 Hopeworks Camden Code Day and Pitch Competition
• 19 Jun 2019: Why You Need A Support Training Team
• 08 Apr 2019: What is Customer Success?
• 01 Mar 2019: The 2018 Stevie Awards
• 15 Feb 2019: Implementing Customer Effort, Part 1: Assessing Our Options
• 18 Jan 2019: Introduction and Books I Read in 2018